Easy and Digital

Our mission is to provide you with a seamless and effortless experience. Read below on how to book consultations and access our clinic.

Welcome

1

Book an appointment on the Patient Portal that suits your schedule.

2

The day before your appointment, you will receive a reminder SMS with the access code to the clinic.

3

To enter the clinic, input your access code on the keypad next to the door of the clinic.

4

Once inside the clinic, please check-in and wait in the reception area. A doctor will come and get you.

5

For virtual appointments, click the link in the confirmation SMS or email at the appointed time to consult with the doctor in a virtual room.

Booking an appointment

Booking a GP or dermatology appointment is easy. You can visit our website to see our availability and book an appointment that is convenient for you or if have an account with us you can book your appointments directly from your Patient Portal. Please note that we will take payment at time of booking.

In-person Consultation

The day before your appointment you will receive a reminder SMS which will also include the access code to get into our clinic. Once you arrive at our clinic, just put in the code on the keypad to get into the reception area and make yourself comfortable. Our doctors will be notified of your arrival and will come and get you when they are ready.

Video Consultation

If you book a video consultation, you will receive a confirmation email with a link. At the time of your appointment, just click on the link, and your appointment will begin once your doctor joins. If the link does not work for any reason, you can copy and paste it into the address bar of your browser. You can access the link on your PC, phone or tablet with a camera / webcam.